FLUORESCENT WARRANTY

FLUORESCENT LIGHTING FIXTURE GUARANTEE


  • All Mercury Lighting Products Co, Inc. lighting fixtures are guaranteed for one year from date of purchase to be free of defects or other conditions that may hinder their proper function.
  • Fixtures must be installed by a qualified electrician or contractor and be used under normal conditions.
  • Damage caused in transit, by mishandling, my misapplication, or by abnormal stresses will void guarantee.
  • Customary or minor assembly, minor adjustments, and minor corrections are the contractor’s responsibility.
  • The guarantee and our liability extend only to the replacement of defective fixtures or replacement parts.
  • No labor allowances will be allowed without the specific written authorization from our company, Mercury Lighting Products Co., Inc., Fairfield NJ 07004.
  • Ballasts used in our fixtures are covered under specific ballast manufacturer’s guarantee.
  • Most ballast manufacturers now warranty their electronic ballast for a period of five years when operated under normal conditions.
  • Claims for defective ballast can be made directly with the ballast manufacturer. We may offer to help when required but, Mercury Lighting Products Co. Inc. will not be responsible for defective ballasts.
  • DO NOT PROCEED with any repair work or ballast changes until written authorization has been send.
  • Miro-4 material used in certain lighting fixtures carries a 25 year warranty on material.

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CONTACT INFORMATION

20 Audrey Place, Fairfield, NJ 07004 PHONE: 800.637.2584 FAX: 973.244.9522

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